01
Public intake
Capture and verify community input.
- Photo
- Location (GPS)
- Optional note
- Consent and privacy notice
Web app
AMICUS
Good morning, team.
Different people. Same goal. Log today's outreach, connect people to care, and keep follow-ups on track.
A brighter
tomorrow
is possible.
tomorrow
is possible.
AssessNeeds and risk
ConnectServices and care
StabilizeTreatment and housing
RestoreRecovery and stability
Map
Report locations
NewAssigned
In progressResolved
Today
Follow-ups
No follow-ups yet.
Public Reporting Architecture.
How a resident-submitted concern becomes an outreach action.
PEOPLE.
TOOLS.
BRIGHTER TOMORROWS.
TOOLS.
BRIGHTER TOMORROWS.
02
Triage and de‑duplication
Filter, match, and prioritize.
- Duplicate detection
- Priority scoring
- Spam screening
- Route to an existing person record when possible
Amicus core
03
Outreach queue
Turn reports into action.
- Service area assignment
- Urgency levelCritical, high, normal
- Nearest team
- Scheduled follow-up
iOS app
04
Case linkage
Connect to the full person picture.
- Person profile
- Encounter timeline
- Treatment workflow
- Related services and referrals
iOS app
05
Reporting and oversight
Measure impact. Ensure accountability.
- City dashboard
- Response times
- Resolution status
- Heat map
- Audit log
Web and desktop
Role-based access
Geofencing
HIPAA-aware workflow
Audit trail
Public input becomes structured data: triaged, reviewed, assigned, and tracked.
Where each part lives
Community reports
Resident concerns, triaged and routed to outreach teams.
248
Total reports this month—
Responded to within 72 hours0
Resolved—
Average response timeHeat map
Tap a point for details
NewAssigned
In progressResolved
Reports by status
Triage queue
Recent activity
Audit trailNeeds map
De-identified report locations and unmet-need counts. No personal details.
Where
Tap a pin for details
NewAssigned
In progressResolved
By city
Unmet needs by areaStaff intake. Records are stored securely and visible only to authorized team members.
AMICUS
Report submitted
An outreach team will review it. Thank you for looking out for your neighbors.